The consultancy and technology services provided by Harrington Institute Middle East received new impetus with the addition of Market Answers' Performance-360 service which offers a quick, cost-effective software solution that improves supplier performance.

The business alliance between the Harrington Institute of the U.S. and Market Answers, which is in the company performance improvement business, adds a hosted, ASP-based component for measuring and managing supplier performance to the Harrington Institute's consulting tools.

Harrington Institute Middle East is a joint venture between the Harrington Institute of the U.S. and the Bin Zayed Group, which provides customized world-class consultancy services to companies in the GCC.

The Harrington Institute provides global consulting and technology services to the private and public sectors designed to increase organizational performance.

"The Performance-360 is a solution that has for the first time in 50 years taken a creative approach to customer satisfaction and supplier rating. Organizations will now find it practical and economical to manage and measure all suppliers. This services will add greater value to the package of pragmatic and 'value adding' change management consulting services offered by Harrington Institute Middles East for its wide customer base in the Middle East," said Sheikh Khalid bin Zayed bin Saqr Al Nahyan, chairman of the Bin Zayed Group.

Located in California's Silicon Valley and founded in 1997, Market Answers is an innovative services company which improves the profitability of its client businesses by blending proven business practices, tools and Internet-enabled technologies.

The company focuses on securing the unfiltered, validated data that is the grist for improved business performance.

Source: Gulf News, Dubai